Terms & Conditions
1. Acceptance of Terms
By accessing and using the LotusMart website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Account Registration
To place orders on LotusMart, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate, current, and complete information during registration.
3. Products & Pricing
All product descriptions, images, and prices are provided in good faith and are subject to change without prior notice. We make every effort to ensure accuracy, but errors may occasionally occur. In such cases, we reserve the right to cancel orders and issue full refunds. All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
4. Orders & Payment
By placing an order, you make an offer to purchase the selected products. We reserve the right to accept or decline any order. Payment can be made via UPI, credit/debit cards, net banking, or cash on delivery where available. All online payments are processed securely through our payment gateway partner.
5. Shipping & Delivery
We aim to deliver all orders within the estimated delivery timeframe. Delivery timelines are estimates and may vary depending on your location and other factors. Please refer to our Shipping Policy for detailed information.
6. Returns & Refunds
We offer a 7-day return window from the date of delivery. For complete details, please review our Refund & Return Policy.
7. Intellectual Property
All content on the LotusMart website, including text, graphics, logos, images, and software, is the property of LotusMart and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
8. Contact Information
If you have any questions about these Terms & Conditions, please contact us.